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Terms & Conditions

Please read these terms and conditions carefully before using RootX services. By using our platform, you agree to be bound by these terms.

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

1. Acceptance of Terms

Welcome to RootX, powered by rootlogitech.com ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our agricultural IoT platform, mobile applications, web services, and related products (collectively, the "Services"). By accessing or using any part of our Services, you agree to be bound by these Terms, our Privacy Policy, and all other policies and guidelines incorporated by reference.

These Terms constitute a legally binding agreement between you (the "User" or "Customer") and RootX. We may update these Terms from time to time, and your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

2. Description of Services

RootX provides an AI-powered IoT solution for precision agriculture, designed to help farmers and agricultural businesses monitor, control, and optimize their operations. Our Services include, but are not limited to:

  • IoT Products: Sensors, gateways, and smart switches for environmental monitoring and automated control.
  • Software Platform: Web and mobile applications for data visualization, analytics, and system management.
  • AI & Machine Learning: Algorithms for predictive insights, crop health analysis, and yield forecasting.
  • Data Services: Collection, processing, storage, and analysis of agricultural and operational data.
  • Support & Maintenance: Technical assistance, software updates, and hardware support.

3. User Accounts

Account Creation

To access certain features of our Services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain and promptly update your account information to keep it accurate, current, and complete.
  • Be responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.
  • Notify us immediately of any unauthorized use of your account or any other breach of security.

Account Responsibilities

You are solely responsible for all activities that occur under your account, whether or not you authorized such activities. RootX will not be liable for any loss or damage arising from your failure to comply with these obligations.

4. Data Collection and Usage

Your Data

As part of providing the Services, RootX collects various types of data, including personal data, agricultural data, and usage data. Our collection, use, and disclosure of your data are governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Ownership

Subject to these Terms, you retain ownership of all agricultural and operational data generated by your use of the Services. You grant RootX a non-exclusive, worldwide, royalty-free license to use, process, store, and analyze your data solely for the purpose of providing and improving the Services, developing new features, and generating aggregated insights.

5. Intellectual Property Rights

RootX Intellectual Property

All intellectual property rights in and to the Services, including but not limited to software, hardware designs, algorithms, trademarks, logos, content, and documentation, are owned by RootX or its licensors. These Terms do not grant you any rights to use RootX's intellectual property beyond what is necessary to use the Services as permitted by these Terms.

User Content

You may be able to submit, upload, or post content to the Services ("User Content"). You retain all rights in and to your User Content. By submitting User Content, you grant RootX a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Services.

6. User Responsibilities and Conduct

Permitted Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You will not:

  • Use the Services for any illegal or unauthorized purpose.
  • Interfere with or disrupt the integrity or performance of the Services.
  • Attempt to gain unauthorized access to any part of the Services or related systems.
  • Transmit any viruses, worms, or other malicious code.
  • Engage in any activity that could damage, disable, overburden, or impair our servers or networks.

Compliance with Laws

You are responsible for complying with all applicable laws, regulations, and industry standards related to your use of the Services, including but not limited to agricultural regulations, environmental protection laws, data privacy laws, and export control laws.

7. Fees and Payment

Subscription Fees

Access to certain Services may require payment of subscription fees. You agree to pay all applicable fees as described on our website or in your service agreement. All fees are non-refundable unless otherwise stated.

Payment Terms

  • Payments are due in advance for the subscription period.
  • You authorize RootX to charge your chosen payment method for all applicable fees.
  • We reserve the right to change our pricing at any time, with reasonable notice to you.

8. Disclaimers and Limitation of Liability

No Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. ROOTX DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ROOTX, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.

Agricultural Risks

You acknowledge that agricultural operations involve inherent risks, and RootX Services are tools to assist, not replace, sound agricultural practices and professional judgment. We are not responsible for any losses, damages, or adverse outcomes related to your agricultural operations.

9. Indemnification

You agree to indemnify, defend, and hold harmless RootX, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to your access to or use of the Services, your violation of these Terms, your violation of any rights of a third party, or your User Content.

10. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be settled by binding arbitration in accordance with the rules of the New Zealand Dispute Resolution Centre.

11. General Provisions

Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published by RootX on the Services, constitute the entire agreement between you and RootX concerning the Services.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

12. Contact Information

If you have any questions about these Terms, please contact us:

RootX - rootlogitech.com
6 Hazeldean Road
Addington, Christchurch 8024
New Zealand

Email: legal@rootlogitech.com